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22.1.1 pg 476

Note that while it's always possible to "tunnel", eg using openVPN and HTTPS proxy servers, through the customer firewalls this could well be (probably is) against their security policy and so shouldn't be done without their explicit approval.

-- StephenHarris - 23 Aug 2006

Ch7 moan

Just included here as well; 22.1.2 refers to 7.1.3 and sections in chapter 7 are too long so finding 7.1.3 and the relevant subsection took far too long.

22.1.5 pg 479

If outsourcing your access points then ensure you have enough bandwidth to the access point! eg if you outsource the dialup component then make sure your fixed line to the dialup provider is big enough to handle expected user loads; if you provide access via the internet and VPNs then ensure your internet bandwidth is big enough to handle this traffic on top of the rest of normal traffic.

22.2.21 pg 482

Here we actually see that remote access is merely part of a teleworking solution. It's possible for the SA team to assist and co-ordinate with other areas (eg the telecoms team) and provide solutions. eg the phone issues could be solved by using a VOIP service over the VPN so you actually take your office phone number and make it accessable at home. Or, perhaps, the telecom solution may be solved in a different manner not needing SA help (a free-phone gateway so the home user dials an 800 number, enters a PIN and then can dial out from there; or maybe just a corporate calling card!!)

-- StephenHarris - 24 Aug 2006